{"id":27763,"date":"2018-01-30T05:00:00","date_gmt":"2018-01-30T10:00:00","guid":{"rendered":"https:\/\/goebt.com\/https-blog-cdesolutions-com-2018-01-cut-merchant-churn-with-marketing-services\/"},"modified":"2025-07-28T10:48:34","modified_gmt":"2025-07-28T14:48:34","slug":"cut-merchant-churn-with-marketing-services","status":"publish","type":"post","link":"https:\/\/goebt.com\/cut-merchant-churn-with-marketing-services\/","title":{"rendered":"Cut Merchant Churn With Marketing Services"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p><strong><em>Merchant churn: it\u2019s an ugly reality for payment service providers.<\/em><\/strong> While it varies by market to market, studies show that at least <a href=\"http:\/\/www.digitaltransactions.net\/Merchant-Attrition-Dipped-in-2014-But-Larger-ISOs-And-Acquirers-Saw-Less-Benefit\/\" target=\"_blank\" rel=\"noopener\">12%<\/a> of merchants change payment providers every year. That\u2019s an awfully expensive statistic, as the cost of acquiring a new merchant is three times the cost of retaining one. Fortunately, there\u2019s light at the end of the tunnel. Bundling merchant marketing capabilities into the POS is a great strategy to cut attrition.<\/p>\n<p><!--more--><\/p>\n<p>Added value services are nothing new &#8211; most tablet POS systems advertise a variety of features to help small businesses grow. But what many people don\u2019t realize is <em><strong>merchant marketing is the golden ticket<\/strong><\/em> to build loyalty.<\/p>\n<p>Small businesses face a constant struggle &#8211; managing the day to day, while also trying to build for the future. <strong><em>Most business owners lack the expertise or the time to focus on marketing.<\/em><\/strong> This presents a challenge: while a strong marketing plan is crucial to success, it\u2019s also the last thing on a business owner\u2019s priority list.<\/p>\n<p><em><strong>Integrating a marketing platform into the POS provides a great solution<\/strong><\/em>. By providing effective marketing strategies and making them easy for store owners to implement, payment providers can make a measurable impact on merchant profitability.<\/p>\n<p><em><strong>One example of successful marketing integration is found with <a href=\"https:\/\/www.imobile3.com\/\" target=\"_blank\" rel=\"noopener\">iMobile3<\/a> and marketing expert <a href=\"https:\/\/bluume.com\/\" target=\"_blank\" rel=\"noopener\">Bluume<\/a><\/strong><\/em>. Bluume developed an award-winning digital marketing platform which was then integrated into POS software to allow merchants to control their marketing directly from their POS. With Bluume\u2019s tools, business owners can look inward to manage every facet of their social media presence from Facebook to Yelp, and look outward to provide customers with targeted marketing, such as beacon-based promos, loyalty rewards and much more. It\u2019s easy for business owners to use, and likewise easy to see results.<\/p>\n<p><em><strong>Results are going to keep your merchants with you<\/strong><\/em>. Too often in our industry, payments can be seen as a commodity. If merchants don\u2019t see any compelling reason to stay with a provider, they\u2019ll likely chase the next cheap offer.<\/p>\n<p>Remember that <em><strong>marketing services are a great way to differentiate your business<\/strong><\/em> from the competition. By providing your merchants with a marketing platform that is easy to use and truly brings results, you\u2019ll build loyalty. Take some time to examine the various marketing platforms available in the payments industry to determine which services best meet the needs of your merchant base. At CDE Solutions, we\u2019ll be glad to help point you in the right direction.<\/p>\n<p>By cutting merchant churn, you\u2019ll be free to <em><strong>focus your efforts on bringing in profitable new merchants<\/strong><\/em>, instead of simply trying to replace the ones you\u2019ve lost. Merchant marketing capabilities can be a key aspect of your attrition strategy.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Merchant churn: it\u2019s an ugly reality for payment service providers. While it varies by market to market, studies show that at least 12% of merchants change payment providers every year. That\u2019s an awfully expensive statistic, as the cost of acquiring a new merchant is three times the cost of retaining one. Fortunately, there\u2019s light [&hellip;]<\/p>\n","protected":false},"author":244,"featured_media":27764,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[1],"tags":[227,217],"class_list":["post-27763","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-important-announcement","tag-best-practices","tag-technology"],"_links":{"self":[{"href":"https:\/\/goebt.com\/wp-json\/wp\/v2\/posts\/27763","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/goebt.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/goebt.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/goebt.com\/wp-json\/wp\/v2\/users\/244"}],"replies":[{"embeddable":true,"href":"https:\/\/goebt.com\/wp-json\/wp\/v2\/comments?post=27763"}],"version-history":[{"count":2,"href":"https:\/\/goebt.com\/wp-json\/wp\/v2\/posts\/27763\/revisions"}],"predecessor-version":[{"id":33071,"href":"https:\/\/goebt.com\/wp-json\/wp\/v2\/posts\/27763\/revisions\/33071"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/goebt.com\/wp-json\/wp\/v2\/media\/27764"}],"wp:attachment":[{"href":"https:\/\/goebt.com\/wp-json\/wp\/v2\/media?parent=27763"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/goebt.com\/wp-json\/wp\/v2\/categories?post=27763"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/goebt.com\/wp-json\/wp\/v2\/tags?post=27763"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}