Shopper demographics are shifting, and store owners need to learn about the generations that are going to influence their business. Convenience Store News’ 2023 consumer study revealed that Millennials and Gen Z are “increasingly shaping the convenience store proposition.” A few key generational insights include…
Convenience store foodservice has been a big trend so far this year. From boosting overall in-store sales to bringing in more customers, foodservice has brought many benefits to store owners. While foodservice is a great, high-margin addition to business it can also be competitive. Here are 4 ways to get
Convenience store foodservice sales have boosted in-store sales to $302.8 billion, a 9% increase from the previous year, according to NACS State of the Industry Summit. The report also noted, in-store sales accounted for 33.4% of industry sales, with total sales being $906.1 billion. 5 reasons for this increase according
Store owners need to know their customers. Customer behavior provides insight that allows business owners to make changes to improve their customers’ experiences. A recent NACS report dives into convenience customer behavior and identifies these 3 shopper types…
The average convenience store customer spends under 4 minutes in the store. It is important for store owners to know the average customer and pay attention to key trends so they can optimize their store to best serve their business and their customers. Explorer research recently conducted a study that
Since convenience store packaged beverage sales grew by over 12% in 2022, it is important for store owners to keep up with key trends for 2023 to continue sales growth this year. A recent Convenience Store News article noted the key trends for retailers to pay attention to this year
Convenience stores are known to be quick stops for fuel and a snack. Post-pandemic, more consumers are focused on their health than ever before. With this trend, convenience stores must adjust their inventory to include healthier options customers want. Here are 10 healthy snacks c-store owners must add to their
Convenience store coffee sales took a hit during the pandemic but have been back on the rise since 2021. Coffee cravers are back to fueling up with their daily caffeine dose at c-stores. With more people returning to the office, stopping at the local c-store for coffee is back to
Accepting EBT at your store has many benefits for your business. A recent Supermarket News article cited “SNAP households represent 24% of U.S. consumer goods spend.” Opening your doors to this new market can increase your revenue and your store’s foot traffic.
The requirements to accept EBT payments in your store can be confusing for owners. Seeing if you qualify to be a SNAP retailer, the application process, and even the reauthorization process for existing retailers can be time-consuming and difficult for busy store owners. Make the process a little easier with
Restroom cleanliness, layout, and overall design have a bigger impact on c-store and grocer customers than you may realize. An unclean restroom can lead to increased customer complaints, less return customers, decreased in-store purchases and other challenges. On the flip side, having a clean restroom can help encourage customer loyalty,
Bakery items can often get lost in convenience stores, grocery stores, and bodegas. This could lead to food loss due to not selling your fresh baked bread, bagels, and more as well as lost sales. Here are 4 ways to make your baked goods stand out, attract more sales, and
Shoplifting is a big problem for a variety of retailers, but especially for retailers like grocery stores and convenience stores that have products with lower margins. According to FBI crime data, there were 548K shoplifting cases in 2021. Additionally, the Annual Retail Theft Survey reported that retailers lose $15-$20B annually
C-store Dive summarized a recent Convenience Leaders Vision Group roundtable discussion in which the future of fuel was a hot topic. With federal funding increasing for electric vehicles and sales tripling in 2022, c-store owners are facing new challenges and looking for new ways to address this trend.
Convenience stores have been upping their foodservice game over the last couple of years. In 2021, foodservice sales reached a record high of $43.2 billion in sales, and 20.5% increase from 2020. Convenience stores are evolving to stops for people to fuel not only their cars, but themselves too.
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