Mobility is the future of payments. More and more, consumers expect the convenience of paying when, where and however they want. For the most part, manufacturers have been quick to respond to this need. But there’s still one glaring fault: mobile PIN entry
Building market share in today’s fast-paced and tech-intensive economy requires a multi-faceted approach for nearly every vertical. However, busy merchants often don’t have time to think outside the box. Our industry is filled with innovative service providers, but finding the time to research what’s out there is just too much
Connectivity is the buzzword among POS system providers in 2018. Cloud based technology, improved AI and machine learning, and 24/7 connections enable retailers and their payment providers to communicate in real time regarding both transaction data and back office apps. By using the right technology, payment providers can make sure
In the payments industry, we’ve grown to expect change. Payment service providers face a constant barrage of rules, regulations and revisions from all angles: PCI, CPFB, FCC, you name it. Some of these regulations crucially affect the security and function of your merchant’s transactions, while other may feel more
The POS industry is being disrupted at a head-spinning rate. Every season, manufacturers and software providers are rolling out new payment options that don’t just tweak previous methods, but completely eclipse them. And changes don’t just rest with hardware. Acquirers and merchants continually have to adjust their procedures to
Too often, the point of sale can be a liability for small businesses. Consumers are unsurprised to find friction at checkout, from terminal error messages to printer paper jams and more. The consumer experience has been neutral to even negative. This does nothing to help your small merchants build
Merchant churn: it’s an ugly reality for payment service providers. While it varies by market to market, studies show that at least 12% of merchants change payment providers every year. That’s an awfully expensive statistic, as the cost of acquiring a new merchant is three times the cost of
What’s the fastest way to lose a merchant’s business? Equipment downtime. Never mind your competitive rates and good customer service. If broken equipment leaves your merchants dead in the water, they’ll be quick to jump ship.
The 2018 retail payments scene can be summed up by 3 words: diversity, inclusivity and security. Let’s look at how these trends will translate to your retailers’ bottom line this year.
Payment service providers knows that new merchants are a priceless acquisition. Retaining these hard-won merchants is absolutely vital to your success in business. And yet, many PSPs find that managing merchant hardware, deployments and help desk support can be a major drain on their time, attention and money.
When dealing with a frustrated retailer, troubleshooting can be tough. How many times have you wished you could just reach through the phone and do it yourself? In fact, what if you could access your retailers’ POS tablets anytime, anywhere with the touch of a button? Well, now you can
Today’s consumers are always on the go and the Quick Serve Restaurant, or QSR, business model is seeing a lot of growth. The restaurants that cater to this style of dining are always looking for technology that will help make their service faster, more convenient, and more efficient. Now, POS
For payment service providers, options for provisioning your merchants have never been better. POS solutions on the market today are overwhelmingly affordable, secure, and user-friendly. But at the same time, the field has become really crowded. With options from legacy manufacturers, tech startups, and everyone in between, it can
All businesses are required by law to be in compliance with the American with Disabilities Act (ADA). While most believe that maintaining this compliance is a simple task, many fail to realize that there are aspects of their business that they may be overlooking. With so many details throughout a
In the realm of consumer card processing, data security is an ongoing struggle. Defeating data thieves is like playing a game of whack-a-mole. As soon as one attack is shut down, another hits from a different angle. Processors and card issuers are in a position of constantly playing catch
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