Setting up, staffing, and managing a call center is no easy feat. However, when done right, this department of your business could make all the difference. Whether you decide to host an in-house call center or outsource, you could enjoy all of the following benefits:
If anyone needs a cutting edge POS solution, it’s restaurants. In a fast paced, dynamic environment, restaurants need a system that helps streamline and coordinate the many channels they must keep balanced. Tablet based POS systems hit all the marks for efficiency, flexible design and profitability, making them a great
As a merchant services provider, your goal is to ensure that the merchants you serve can complete payment transactions with ease all the time. However, in today’s complex and continuously evolving payments landscape, doing this isn’t as easy as it sounds. Because of the many factors involved with providing payment
Omnichannel is all the buzz in 2017. But what does it mean for your retailers?
Tablet-based POS systems bring amazing new customer engagement opportunities for retailers: customized promotions, loyalty tie-ins, instant discounts, and so much more. As a payment service provider, you’re in a key role to educate your merchants on the various revenue-building options they may employ. However, you might also find yourself
W-2s have been printed, mailed, and delivered by now and as we near mid-February, retailers are not only planning to file their own taxes, but also preparing for an influx of consumers ready to spend their income tax refunds. Merchants will be working to increase their traffic and sales while
The complicated framework of the payments industry incorporates regulation from various government entities. Between the OCC, FRB, FDIC, CFPB, FTC, and NCUA new regulatory guidance is always in the works and being handed down to payment technology companies. As payment technology evolves and new innovations go to market, new
The average time from the moment a merchant says yes to the time they are full onboarded is three to five days. In this time frame, the merchants’ anticipation of what is to come with their new service is building. With so much pressure on the payment service provider to
Consumers are inundated daily with marketing messages, all competing for their attention. From social media feeds, to TV commercials, billboards along the street, and store signage – so much visual clutter can result in overload. Consumers may just tune out the noise and disengage, limiting opportunities for retailer engagement.
2017 will be a race to the top for loyalty integration into mobile payments. Due to the coming wave of branded mobile wallets, Apple and Android Pay’s days as top wallet are numbered. Banks and financial institutions in the US are aggressively rolling out branded mobile wallets. Heavy competition
As a payment service provider, your retailers view you as a trusted partner. By assisting your retailers in developing a loyalty marketing strategy, you can become a partner in profitability as well as payments. Many payment service providers offer branded loyalty programs, an excellent strategy to increase merchant loyalty
An effective loyalty program is a must-have for today’s retailers. To remain relevant, retailers of all sizes must be able to provide their customers with an engaging, personalized shopping experience. As a payment service provider, you’re in an ideal position to help your retailers develop a strategy that is
Payment innovations and consumer trends are changing every aspect of retail sales. This effect is especially evident in the rapidly growing market of unattended retail. No longer the domain of simple vending machines selling candy bars and soda, unattended retail has developed into a high-growth, multi-layered and profitable segment
The Millennials. The generation made up of people who are now between the ages of 18 and 34 years old and the largest, most influential group of people in today’s society. This generation was raised in an age of technology and financial struggle. They are considered to be the
NFC is more than just a payment technology. When combined with mobile wallets and loyalty apps, NFC becomes an avenue for added value, for both merchants and consumers. Once merchants realize the benefits contactless payments bring to their business, they will be eager to adopt this technology.
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