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Best Practices

Best Practices

Boost Margins with Value-Added Services: Smart Strategies for Grocery Retailers

In today’s competitive grocery landscape, small and mid-sized stores must find creative ways to stay profitable without raising prices. One of the most effective strategies is to boost margins with value-added services—enhancements that improve the customer experience and drive loyalty. From smarter POS systems to personalized rewards programs and curbside

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Deepen Merchant Relationships with POS Tools

With today’s POS systems, developers are competing for merchant dollars. Whoever can build the most bells and whistles into their tablet system can gain a real edge over the competition. This benefit holds true for merchants as well. By utilizing all the features built into their POS systems, merchants can

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Checks: An Old Payment Form With New Profit

For years, we’ve been hearing that checks are dead. It seems that most consumers have ditched their checkbooks (except for the slowpokes in front of you at the grocery store.) So why should retailers consider accepting check payments? These four reasons may encourage you to promote check acceptance to your

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Managing Risk in IoT: 4 Key Approaches

The rise in internet-connected devices brings terrific benefits to retailers: easier inventory management, increased data collection, targeted customer promotions and much more. But this same connectivity can leave retailers vulnerable to data breaches due to hackers and malware. When considering implementing IoT applications in a business setting, retailers need to

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3 Top Verticals and What They Want in POS

From local independent retailers to global hospitality brands, the point of sale industry is highly diverse. As a payment service provider, you need to know where your customers are headed, so that you can help them meet their current and emerging needs. Let’s look at 3 top business verticals and

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Combat Complexity in New Merchant Provisioning

  As POS payment options grow more complex for merchants, so do initial deployment requirements. New merchant kits might contain anything from wireless terminals and bluetooth printers, to accessories like tablet stands and fingerprint scanners. And considering the rate of change in payments, what we’re deploying today may look completely

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Payment Security: Cutting Through the Terms

Merchants are intensely concerned about payment security. And rightly so, considering the destructive costs of data breaches. However when you try to explain PCI compliance, you probably notice their eyes glazing over.

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New Product Launch? Cover Your Bases With These 7 Steps

The rate of change in POS technology is a terrific assist for business growth. New payment technologies, innovative hardware and elegant software applications give merchant acquirers opportunities to strengthen relationships and increase retention. Launching a new product in merchant services requires some market-specific considerations. Consider these 7 steps:

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Keep Merchants Engaged to Cut Churn

  For merchant acquirers, high churn rates are a constant drain on profitability. In the payments industry, churn averages a painful 12% per year, sometimes even higher depending on the vertical. While there’s no magic bullet to eliminate churn, acquirers can certainly minimize merchant turnover. Consider these 4 simple strategies

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CDE’s Commitment to Evolution and Scalable Solutions

Over the past 29 years, we’ve been hard at work providing a wide range of customized solutions to payments providers and other partners in the industry.  Because the industry moves quickly and is almost always changing, staying ahead of the curve in technology, security, and processes has always been our

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“We Don’t Do That:” 7 Non-Payments Partnerships to Consider

Building market share in today’s fast-paced and tech-intensive economy requires a multi-faceted approach for nearly every vertical. However, busy merchants often don’t have time to think outside the box. Our industry is filled with innovative service providers, but finding the time to research what’s out there is just too much

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Want to Know What Your Merchants Want? Ask Them!

We’ve written plenty of times before that it’s important to be constantly thinking about your merchants’ experiences when dealing with your company.  Whenever making decisions for your business, their needs and wants should be front of mind.  The challenge involved in this is having the most helpful information about your

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The Value of Real Time Technology to the POS

Connectivity is the buzzword among POS system providers in 2018. Cloud based technology, improved AI and machine learning, and 24/7 connections enable retailers and their payment providers to communicate in real time regarding both transaction data and back office apps. By using the right technology, payment providers can make sure

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Keep Merchants Informed About Payment Security

  Next to price, the top factor in a merchant’s POS decision is payment security. Data breaches and fraudulent transactions present deadly risks to both businesses and their customers. Your merchants expect their payment service providers to keep this payment information secure.

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