Is your call center ready to face new threats to data security in 2018? It’s important to understand the risks call centers face, and make a plan to protect your business and your customers.
Payment service providers and their merchants share the same ultimate goal: to process electronic transactions quickly, easily and profitably. In a new merchant relationship, onboarding is the first hurdle to clear. Consider these 4 tips to make the onboarding process as efficient and painless as possible:
Out all the difficult, time consuming requirements of merchant POS maintenance, device updates rank near the top of the list. Keeping your merchants in compliance is absolutely essential, but it’s often easier said than done. However, by thinking through the process and considering your options, conversion projects can go
So you’ve signed a new merchant. Congratulations! However, remember that getting your merchants started with the right POS system is just the beginning. Providing great service after the sale is the key to keeping your merchants happy, profitable and loyal to you as a trusted partner. By following these
Payment service providers knows that new merchants are a priceless acquisition. Retaining these hard-won merchants is absolutely vital to your success in business. And yet, many PSPs find that managing merchant hardware, deployments and help desk support can be a major drain on their time, attention and money.
Retailers are inundated with choices in POS systems. Migrate to tablets? Move to mobile? Or stick with a dinosaur system that may be inflexible but is at least familiar? Today’s POS market offers choices for every conceivable setting – in fact, so many choices that it can be overwhelming
Over the past several years, the POS hardware industry has been entirely disrupted. Instead of conforming to rigid, inflexible POS systems, retailers are demanding control and choices at the point of sale. And manufacturers have delivered.
When dealing with a frustrated retailer, troubleshooting can be tough. How many times have you wished you could just reach through the phone and do it yourself? In fact, what if you could access your retailers’ POS tablets anytime, anywhere with the touch of a button? Well, now you can
Today’s consumers are always on the go and the Quick Serve Restaurant, or QSR, business model is seeing a lot of growth. The restaurants that cater to this style of dining are always looking for technology that will help make their service faster, more convenient, and more efficient. Now, POS
What’s the first word that comes to mind when you think about PCI compliance? Most likely “security” (or perhaps the word “headache”). But in either case, hardware storage is probably not your top consideration. And yet, PCI compliant hardware storage is absolutely crucial for your merchants’ data security.
There’s no denying it – tablet POS systems are hot. In fact, this market is so lucrative that, at press time, over 50 manufacturers and software developers have gotten in on the game. That’s a lot of choices to sift through. So how can payment service providers choose which
Encourage employees to think outside the box To have innovation, you must endorse innovation. Every employee, from customer service to the person who packs boxes, should be constantly encouraged to approach their role with a strategic mind. While following through with processes and procedures is important, employees within your organization
The TLS switch deadline hits June 30, 2018. All applicable merchants must use TLS 1.1 encryption (as a minimum) by June 2018, or they won’t be able to process any card transactions at all. PCI has drawn this line in the sand as an absolute necessity to ensure the protection of
In an industry that affects the entire world, it’s no wonder that diversity is a deciding factor in the success of the companies involved with payments. Today, the opportunity for innovation and change are seemingly endless and many organizations, from banks to fintech startups, are in a constant race against
As EMV has tightened up on retail fraud, fraudsters are turning their efforts toward ecommerce. It’s estimated that online fraud will cost retailers $71 billion globally over the next five years. Small merchants are a common target for fraudulent transactions and data thieves, but there’s actually quite a lot
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